Refund Policy: Union Consulting
At Union Consulting, we strive to ensure your satisfaction with our services. If you are not completely satisfied with your purchase, we offer a refund policy to provide you with peace of mind. Please review the following guidelines regarding refunds:
Refund Eligibility:
- Consultancy Services: Refunds for consultancy services will be considered on a case-by-case basis. We are committed to resolving any issues or concerns you may have with our services promptly and satisfactorily. Please contact us at refund@unionconsulting.com to discuss your refund request.
- Training and Workshops: Refunds for training sessions or workshops will be granted if cancellation is made at least 14 days before the scheduled event. Cancellations made less than 14 days before the event may be subject to a cancellation fee. Please refer to the specific terms and conditions outlined in the event registration or confirmation email.
- Digital Products: Refunds for digital products, such as downloadable resources or online courses, may be granted within 30 days of purchase if the product is defective or not as described. Please contact us at refund@unionconsulting.shop with details of the issue, and we will promptly address your request.
How to Request a Refund:
To request a refund, please follow these steps:
- Contact Us: Send an email to refund@unionconsulting.shop with your refund request, including your name, contact information, order number, and reason for the refund.
- Provide Details: Please provide as much detail as possible regarding the reason for your refund request. This will help us understand your concerns and address them appropriately.
- Wait for Confirmation: Once we receive your refund request, our team will review it and respond to you as soon as possible. We may request additional information or clarification to process your refund efficiently.
Refund Processing:
Refunds will be processed using the original method of payment within a reasonable timeframe. Please note that it may take several business days for the refund to appear in your account, depending on your financial institution’s processing times.
Exceptions:
Certain products or services may be exempt from our refund policy due to their nature or customization. Any exceptions to our refund policy will be clearly stated at the time of purchase or in the terms and conditions associated with the product or service.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at refund@unionconsulting.shop. We are here to assist you and ensure your satisfaction with our services.
Effective Date: January 1, 2024